Retail Supervisor APPLY NOW

1279 Randolph Avenue; St. Paul, MN 55105
Retail Store
18 - 20 usd / hour
Sat, Feb 04, 2023

LBM is hiring a Retail Supervisor.

Job Details

  • Permanent
  • Full Time – Non-Exempt, Hourly.
  • 35-40 hours per week; Monday-Saturday Store-Hour Supervision, with morning opening shifts to start.
  • Benefits eligible after 90 days. Accrued PTO; Cell Phone contribution; sick leave; product discounts.


Purpose

This position will report to the Customer Service Supervisor and supports La Boulangerie Marguerite’s retail store by:

  • Overseeing retail operations, scheduling and supervising retail staff, appointing leads and delegating tasks.
  • Coordinating the orders for all baked goods through the retail outlets (including Farmer’s Market)
  • Helping oversee retail displays, retail communications and assisting customers and staff during business hours.

 

Responsibilities:

  • Supervises retail staff, including Retail associates and Shift Leads.
  • Demonstrates a high level of customer service, answers questions and suggests products to customers as needed.
  • Ensures accuracy of custom orders.Responsible for ensuring coverage on all shifts, monitoring team workload, supervise special events and rearrange coverage as needed.
  • Supervises Farmer’s Market staff and ensures appropriate product availability.
  • Responsible for ensuring deliveries from suppliers are checked for accuracy.
  • Implements procedures related to quality, equipment use, equipment checks, store checklist and general housekeeping of the retail area.
  • Ensures pricing for retail products is current.
  • Optimizes and maintains store displays.
  • Coaches, participates in interviews and training of Retail Associate team members.
  •  Assesses and provides feedback of on-the-job performance of Retail Team members.
  • Identifies current and future trends that appeal to retail customers.
  • Ensures merchandise is clean and ready to be displayed.
  • Maintains inventory and ensures Retail supplies are in stock and organized.
  • Assesses fluctuating supply and demand and communicates with Customer Service to meet retail needs.
  • Ensures promotions are accurate and merchandised to the company’s standards.
  • Ensure standards for quality, customer service and health and safety are met.
  •  Monitors local competitors.
  • Maintains store's cleanliness and health and safety measures.
  • Conducts retail staff meetings.
  • Helps retail sales staff achieve sales targets.
  • Handles customer questions, complaints, and issues.
  • Collaborates with other department leads to help achieve company goals.
  • Other tasks as assigned.


Qualifications:

  • Excellent written, oral, and verbal communication skills
  • Must have customer service skills
  • 2 or more years previous retail or food service experience desired
  • POS report experience is helpful.
  • Ability to obtain Food Safety Certification
  • Must be able to work for at least 6-8 hours a day
  • Bi-lingual skills is an advantage.

 

Benefits:

  • PTO; Accrued sick-time per St. Paul City Ordinance;
  • Six paid holidays a year: New Years; Memorial Day; Independence Day; Labor Day; Thanksgiving; Christmas Day
  • Cell Phone contribution
  • Employee product discount


 

 


2023-02-04|||1279 Randolph Avenue; St. Paul, MN 55105|||Retail Store||||||jJJ4UWMeKFjyN3UB|||OTHER|||USD|||HOUR|||range||||||18|||20|||true

APPLICATION FORM

* Required

Thank you. Your application has been received successfully.